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PRIVACY POLICY
Last updated May 29, 2025

This Privacy Notice for Towards Therapy (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

  • Visit our website at https://www.towardstherapy.co.uk, or any website of ours that links to this Privacy Notice.

  • Use Therapy. One-to-one therapy for adults.

  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at amanda@towardstherapy.co.uk.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

  1. What personal information do we process?
    We collect personal information you provide, such as names, phone numbers, email addresses, contact preferences, billing addresses, GP details, and next of kin. Learn more.

  2. we do process sensitive information?
    we do process sensitive information.

  3. Do we collect information from third parties?
    We do not collect information from third parties.

  4. How do we process your information?
    We process your information to provide, improve, and administer our Services, communicate with you, and comply with laws. Learn more.

  5. When and with whom do we share your personal information?
    We may share information with third-party vendors, service providers, or as required by law. Learn more.

  6. How do we keep your information safe?
    We use organizational and technical measures, but no system is 100% secure. Learn more.

  7. What are your rights?
    Depending on your location, you may have rights to access, correct, or delete your data. Learn more.

  8. How do you exercise your rights?
    Submit a data subject access request or contact us.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
We collect personal information you provide, such as:

  • Names

  • Phone numbers

  • Email addresses

  • Contact preferences

  • Billing addresses

  • GP details

  • Next of kin

Sensitive Information
We do not process sensitive information.

Information automatically collected
We collect data like IP address, browser type, and usage patterns to improve our Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Deliver services.

  • Respond to inquiries.

  • Send administrative updates.

  • Enable user communications.

  • Request feedback.

  • Deliver targeted advertising.

  • Analyze usage trends.

  • Protect vital interests.

3. WHAT LEGAL BASES DO WE RELY ON?

We process your information based on:

  • Consent: You can withdraw consent anytime.

  • Contractual obligations: To provide Services.

  • Legitimate interests: To improve our Services.

  • Legal compliance: As required by law.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share data with:

  • Third-party vendors (e.g., Google Analytics, Facebook Ads).

  • Business transfers: During mergers or acquisitions.

  • Legal requirements: To comply with laws.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies for analytics and advertising. You can manage cookies via browser settings.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain data as long as necessary for the purposes outlined, unless legally required otherwise.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement security measures, but no system is 100% secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect data from children under 18.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights to:

  • Access, correct, or delete your data.

  • Withdraw consent.

  • Opt out of marketing.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT signals.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We will notify you of material changes.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: amanda@towardstherapy.co.uk
Phone: 07415111913
Address: Towards Therapy, Beards Lane, Springfield, Stroud, GL54HD, UK

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

Submit a data subject access request or contact us.